A Towing Truck Company Who Values YOU
You had to get a ride to work and now you’re late. Your car is roadside, out on the 301, it just died while driving. You sit down at your desk and search for a towing company. You dial the first number you see and the towing truck company you’ve called has a surly, less-than-gentle man answering the phone. He asks a myriad of questions, the answers to which you don’t know, you’re not a mechanic. Seemingly frustrated at your ignorance, he spits out a price and tells you it’ll be about 3 or 4 hours.
Juxtapose that level of service with what you’ll receive when calling Us. We understand your concerns. When we answer the phone it’s with care and understanding. We empathize with you and know that you fear your car will be damaged or impounded by law enforcement, if allowed to remain roadside for too long. Why choose J & L Towing Service? Because the value we provide is much more than just transporting your car from one location to another. We are your friends in the towing business.
J & L Towing and Recovery is by far the best towing company I have had the pleasure of doing business with. From the time I told them my problem, they all ready had the situation! The owner Juan has definitely out done himself, by having the most professional employees I have ever meet. I successfully got my vehicle moved from Virginia back to Maryland safely and I highly recommend this Towing company! Thanks a lot for your hard work gentlemen!
A Towing Truck Company Who Cares
If you’ve ever had to call your insurance company for roadside assistance because you needed a tow truck then you know how it feels to be treated like a commodity.
They have millions of customers, so they’re required to go through a long list of items, designed to ensure that you are who you say you are. You must then meet specific, but seemingly arbitrary guidelines to determine if you are eligible for towing services. Once you are thoroughly vetted, they will attempt to get you some help, but it usually takes about 75 minutes for a tow truck to arrive.
Why?
Because There’s No Such Thing As A Free Lunch
Most adults understand the meaning of the phrase, “There’s no such thing as a free lunch.” For our purposes here, it basically means that “Free Roadside Assistance” is never free. The costs are always figured into your premiums. Of course, most people prefer cheap towing, but at the cost of your time, is it really worth it?
So, if they are charging you for roadside assistance, why does it take so long to get service?
The answer is that your insurance company is using the towing company that is willing to accept the least amount of money to provide you service. The lowest common denominator. Which usually means the tow truck provider is not being properly compensated for his time.
Due to a lack of motivation, we all know people who will do the least amount necessary and provide little to no value on the job. When you’re at one of the most vulnerable times in your life, alone, stranded, and roadside, that’s not what you want for yourself or your family.
Call J & L Towing and Recovery for premium Towing and Roadside assistance. We are a towing truck company that cares.
When you call, we will answer the phone promptly, then get to the heart of your vehicle problems. After understanding the situation you’re in, we gather your location information and dispatch a professional, uniformed tow truck operator to your location. Help usually arrives within 30 minutes or so. We then scoop up your car, and take it to the repair shop or whatever location you choose. You then pay us, and we’ll provide you with a receipt that you can submit to your insurance company for reimbursement. What can be simpler?